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[moderation] The secret lives of Facebook moderators in America … this long article about the working lives of Facebook moderators is very dark and worth your time. ‘When I ask about the risks of contractors developing PTSD, a counselor I’ll call Logan tells me about a different psychological phenomenon: “post-traumatic growth,” an effect whereby some trauma victims emerge from the experience feeling stronger than before. The example he gives me is that of Malala Yousafzai, the women’s education activist, who was shot in the head as a teenager by the Taliban. “That’s an extremely traumatic event that she experienced in her life,” Logan says. “It seems like she came back extremely resilient and strong. She won a Nobel Peace Prize… So there are many examples of people that experience difficult times and come back stronger than before.”’

The Working Lives of Facebook Moderators

This entry was posted on Wednesday, February 27th, 2019 at 11:26 am and is filed under Facebook, Social Media.

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